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STUDYCARDS / SUPPORT / 支持

StudyCards Support

Developer: Guangzhou Adelie Network Technology Co., Ltd. For help, email vip@adelieyun.com. We usually respond within two business days.

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Import a document

Open Decks, tap Import Material, and choose a PDF, TXT, or Markdown file from Files. StudyCards extracts the text on your device, shows editable drafts, and saves only the cards you confirm. If Files cannot access a cloud provider, download the document to On My iPhone first and try again.

导入文档

打开“牌组”,点击“导入资料”,从“文件”中选择 PDF、TXT 或 Markdown。StudyCards 在设备本地提取文本,显示可编辑草稿,并只保存你确认的卡片。如果无法访问云盘中的文件,请先下载到“我的 iPhone”,再重新导入。

PDF text or OCR issues

Text-based PDFs preserve the best structure. For scanned or image-only pages, StudyCards uses on-device OCR when a PDF has an insufficient text layer. Low-resolution scans, handwriting, unusual fonts, and multi-column layouts can reduce accuracy. Review and edit generated drafts before saving them.

PDF 文本或 OCR 问题

带文本层的 PDF 通常能保留更准确的结构。对于扫描件或纯图片页面,如果 PDF 文本层不足,StudyCards 会使用本地 OCR。低分辨率扫描、手写内容、特殊字体和复杂多栏版式可能降低准确率。保存前请检查并编辑生成的草稿。

Delete local data

Open the Me tab and choose Delete Account and Data. StudyCards does not create a StudyCards account. This action removes local decks, cards, imported material, review history, and reminder settings. Deleting the app also removes its local data.

删除本地数据

打开“我的”页面,选择“删除账号和数据”。StudyCards 不创建自身账号。该操作会删除本地牌组、卡片、导入资料、复习历史和提醒设置。删除 App 也会移除本地数据。

Reminders

Enable the daily reminder in Me and allow notifications when iOS asks. If notifications are disabled, open iOS Settings > StudyCards > Notifications and allow them. Focus modes, device settings, and system scheduling can delay or suppress a reminder.

每日提醒

在“我的”页面开启每日提醒,并在 iOS 请求权限时允许通知。如果通知被关闭,请进入 iOS“设置”>“StudyCards”>“通知”中允许。专注模式、设备设置和系统调度可能导致提醒延迟或被隐藏。

Purchases and restore purchases

StudyCards Pro is purchased through Apple. To cancel a subscription, open your Apple ID subscription settings and cancel before the renewal date. Deleting the app does not cancel a subscription. To restore an eligible purchase, open the paywall or Me tab and tap Restore Purchases.

购买与恢复购买

StudyCards Pro 通过 Apple 购买。如需取消订阅,请进入 Apple ID 订阅设置,并在续订日前取消。删除 App 不会取消订阅。恢复符合条件的购买时,请打开付费墙或“我的”页面,点击“恢复购买”。

Contact details

Email: vip@adelieyun.com
Company: Guangzhou Adelie Network Technology Co., Ltd.
Address: Room 201, Area 236, No.3 Shafeng Third Road, Baiyun District, Guangzhou, Guangdong, China.

联系方式

邮箱:vip@adelieyun.com
公司:广州阿德利网络科技有限公司
地址:广州市白云区沙凤三路3号201(部位:236区域)

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